PA - Pottstown: POTTSTOWN BOROUGH AUTHORITY

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When and Where is the Next Meeting?
  • 08/26/19 at 4:30 pm AGENDA City Hall: 100 E High St, Pottstown
  • 08/26/19 at 4:30 pm AGENDA City Hall: 100 E High St, Pottstown
  • 08/26/19 at 4:30 pm AGENDA City Hall: 100 E High St, Pottstown
  • 08/21/19 at 7:00 pm AGENDA Unknown
  • 08/21/19 at 5:30 pm AGENDA Unknown
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POTTSTOWN BOROUGH AUTHORITY

INVOCATION

PLEDGE ALLEGIANCE TO THE FLAG

Subcommittee Reports Infrastructure (Vice President Kulp) Economic Development Business Liaison (PAID Executive Director Peggy Lee-Clark)
Tagged Passions:business, economic development, development, and Development

Transportation (Vice President Kulp)

PART-2018-RESULTS.PDF TRANSPORTATOIN COMMITTEE MINUTES 12-5-18.PDF Ad hoc Zoning (Councilor Procsal) Animal Committee (Councilor Kirkland) Ad Hoc Financial Sustainability Oversite Committee (Councilor Kirkland) Boards Committee Reports Emergency Services Reports

Tagged Passions:finance, zoning, transportation, services, emergency, and sustainability

Human Relations Commission (Marcia Levengood)

Land Bank Report (Deb Penrod) Library Olivet Boys Girls Club (Councilor Kirkland) OBGC 2018-12.PDF
Tagged Passions:boards and commissions and library

Pottstown School District (Councilor Lindsay)

Mayor's Report Manager's Report
Tagged Passions:education and manager

Presentation - 2019 Bike Race, Dawn Gulick

BIKE RACE 2019_001.PDF
Tagged Passions:Bicycles and bicycles

Presentation - High Street Plaza, 1432 East High Street (Waiver of Land Development)

Tagged Passions:streets, development, and Development

1432 EAST HIGH STREET - WAIVER LD.PDF

Creative Health, Long-term Structured Residence, 71 Robinson Street

Tagged Passions:health and streets

CREATIVE HEALTH - 71 ROBINSON STREET.PDF CREATIVE HEALTH - MCPC.PDF CREATIVE HEALTH 71 ROBINSON ST PRELIMFINAL PLAN REVIEW LETTER CEDARVILLE 11-21-18.PDF

Burger King - Family Dining, 1515 East High Street

Tagged Passions:health, streets, and restaurants

BURGER KING - 1515 EAST HIGH STREET.PDF BURGER KING 1515 EAST HIGH STREET - MCPC.PDF BURGER KING 1515 HIGH STREET PRELIMFINAL PLAN REVIEW LETTER - CEDARVILLE.PDF

Pottstown Municipal Airport, Rules, Regulations Minimum Standards
Tagged Passions:regulation, streets, airport, and restaurants

PART Drug and Alcohol Program

PART DA POLICY REV 1-19.PDF Pottstown Parks Recreation Foundation 5K, July 4, 2019
Tagged Passions:drugs, alcohol, program, parks, policy, and recreation

POTTSTOWN PARKS AND RECREATON FOUNDATION 5K.PDF

Towing Licenses Bid Award MANNS TOWING 2019-2020.PDF SANATOGA AUTO BODY - TOWING 2019-2020.PDF
Tagged Passions:rfp, RFP, transportation, parks, and license

Amendments to Subdivision Ordinance Advertise Public Hearing

Tagged Passions:ordinance, subdivision, advertising, and hearing

2018-06-25 VARIOUS ORDINANCE REVISIONS TO ALLOW FOR MINOR PLAN SUBMISSIONS (TO PREAGENDA).PDF

KEEP Specific Plan KEEP SPECIFIC PLAN MAY 23, 2018.PDF Appoint Assistant Borough Solicitor

Tagged Passions:ordinance, appointments, and Solicitor

Create new Methods Committee

Eliminate Animal Committee Disability Space, 19 North Hanover Street
Tagged Passions:disability and streets

DISABILITY SPACE - 19 NORTH HANOVER STREET.PDF

Board Vacancies Blighted Property Review Committee (four 1-yr terms) CHIARELLO, CHERYL BPRC 2019.PDF BROWN, KEVIN BPRC.PDF Construction Code Board of Appeals (Alternate) EAC vacant term to expire 8/10/19 PDIDA (5 yr term to expire 1/1/24) EVERETT, STEVE - PDIDA 2019.PDF
Tagged Passions:construction, disability, streets, property, and blight

Pottstown Borough Authority (one 5-yr term)

ECKER, ARAM - PBA 2018.PDF ECKER - PBA SUPPORT LETTER 2018.PDF Vacancy Board (one 1-yr term) Zoning Hearing Board (one 3-yr term) HARP, JAY ZHB 2019.PDF
Tagged Passions:zoning and hearing

Comments from Citizens Present

Councilors' General Discussion

Executive Session

COMMITTEE OF THE WHOLE COUNCIL MEETING ROOM January 9, 2019

7:00 P.M.

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INVOCATION

No additional detail provided

PLEDGE ALLEGIANCE TO THE FLAG

Subcommittee Reports Infrastructure (Vice President Kulp) Economic Development Business Liaison (PAID Executive Director Peggy Lee-Clark)
Tagged Passions:business, economic development, development, and Development

Transportation (Vice President Kulp)

PART-2018-RESULTS.PDF TRANSPORTATOIN COMMITTEE MINUTES 12-5-18.PDF Ad hoc Zoning (Councilor Procsal) Animal Committee (Councilor Kirkland) Ad Hoc Financial Sustainability Oversite Committee (Councilor Kirkland) Boards Committee Reports Emergency Services Reports

Tagged Passions:finance, zoning, transportation, services, emergency, and sustainability

Human Relations Commission (Marcia Levengood)

Land Bank Report (Deb Penrod) Library Olivet Boys Girls Club (Councilor Kirkland) OBGC 2018-12.PDF
Tagged Passions:boards and commissions and library

Pottstown School District (Councilor Lindsay)

Mayor's Report Manager's Report
Tagged Passions:education and manager

Presentation - 2019 Bike Race, Dawn Gulick

BIKE RACE 2019_001.PDF
Tagged Passions:Bicycles and bicycles

Presentation - High Street Plaza, 1432 East High Street (Waiver of Land Development)

Tagged Passions:streets, development, and Development

1432 EAST HIGH STREET - WAIVER LD.PDF

Creative Health, Long-term Structured Residence, 71 Robinson Street

Tagged Passions:health and streets

CREATIVE HEALTH - 71 ROBINSON STREET.PDF CREATIVE HEALTH - MCPC.PDF CREATIVE HEALTH 71 ROBINSON ST PRELIMFINAL PLAN REVIEW LETTER CEDARVILLE 11-21-18.PDF

Burger King - Family Dining, 1515 East High Street

Tagged Passions:health, streets, and restaurants

BURGER KING - 1515 EAST HIGH STREET.PDF BURGER KING 1515 EAST HIGH STREET - MCPC.PDF BURGER KING 1515 HIGH STREET PRELIMFINAL PLAN REVIEW LETTER - CEDARVILLE.PDF

Pottstown Municipal Airport, Rules, Regulations Minimum Standards
Tagged Passions:regulation, streets, airport, and restaurants

PART Drug and Alcohol Program

PART DA POLICY REV 1-19.PDF Pottstown Parks Recreation Foundation 5K, July 4, 2019
Tagged Passions:drugs, alcohol, program, parks, policy, and recreation

POTTSTOWN PARKS AND RECREATON FOUNDATION 5K.PDF

Towing Licenses Bid Award MANNS TOWING 2019-2020.PDF SANATOGA AUTO BODY - TOWING 2019-2020.PDF
Tagged Passions:rfp, RFP, transportation, parks, and license

Amendments to Subdivision Ordinance Advertise Public Hearing

Tagged Passions:ordinance, subdivision, advertising, and hearing

2018-06-25 VARIOUS ORDINANCE REVISIONS TO ALLOW FOR MINOR PLAN SUBMISSIONS (TO PREAGENDA).PDF

KEEP Specific Plan KEEP SPECIFIC PLAN MAY 23, 2018.PDF Appoint Assistant Borough Solicitor

Tagged Passions:ordinance, appointments, and Solicitor

Create new Methods Committee

Eliminate Animal Committee Disability Space, 19 North Hanover Street
Tagged Passions:disability and streets

DISABILITY SPACE - 19 NORTH HANOVER STREET.PDF

Board Vacancies Blighted Property Review Committee (four 1-yr terms) CHIARELLO, CHERYL BPRC 2019.PDF BROWN, KEVIN BPRC.PDF Construction Code Board of Appeals (Alternate) EAC vacant term to expire 8/10/19 PDIDA (5 yr term to expire 1/1/24) EVERETT, STEVE - PDIDA 2019.PDF
Tagged Passions:construction, disability, streets, property, and blight

Pottstown Borough Authority (one 5-yr term)

ECKER, ARAM - PBA 2018.PDF ECKER - PBA SUPPORT LETTER 2018.PDF Vacancy Board (one 1-yr term) Zoning Hearing Board (one 3-yr term) HARP, JAY ZHB 2019.PDF
Tagged Passions:zoning and hearing

Comments from Citizens Present

Councilors' General Discussion

Executive Session

COMMITTEE OF THE WHOLE COUNCIL MEETING ROOM January 9, 2019

7:00 P.M.

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INVOCATION

No additional detail provided

PLEDGE ALLEGIANCE TO THE FLAG

Subcommittee Reports Infrastructure (Vice President Kulp) Economic Development Business Liaison (PAID Executive Director Peggy Lee-Clark)
Tagged Passions:business, economic development, development, and Development

Transportation (Vice President Kulp)

PART-2018-RESULTS.PDF TRANSPORTATOIN COMMITTEE MINUTES 12-5-18.PDF Ad hoc Zoning (Councilor Procsal) Animal Committee (Councilor Kirkland) Ad Hoc Financial Sustainability Oversite Committee (Councilor Kirkland) Boards Committee Reports Emergency Services Reports

Tagged Passions:finance, zoning, transportation, services, emergency, and sustainability

Human Relations Commission (Marcia Levengood)

Land Bank Report (Deb Penrod) Library Olivet Boys Girls Club (Councilor Kirkland) OBGC 2018-12.PDF
Tagged Passions:boards and commissions and library

Pottstown School District (Councilor Lindsay)

Mayor's Report Manager's Report
Tagged Passions:manager and education

Presentation - 2019 Bike Race, Dawn Gulick

BIKE RACE 2019_001.PDF
Tagged Passions:Bicycles and bicycles

Presentation - High Street Plaza, 1432 East High Street (Waiver of Land Development)

Tagged Passions:streets, development, and Development

1432 EAST HIGH STREET - WAIVER LD.PDF

Creative Health, Long-term Structured Residence, 71 Robinson Street

Tagged Passions:health and streets

CREATIVE HEALTH - 71 ROBINSON STREET.PDF CREATIVE HEALTH - MCPC.PDF CREATIVE HEALTH 71 ROBINSON ST PRELIMFINAL PLAN REVIEW LETTER CEDARVILLE 11-21-18.PDF

Burger King - Family Dining, 1515 East High Street

Tagged Passions:health, streets, and restaurants

BURGER KING - 1515 EAST HIGH STREET.PDF BURGER KING 1515 EAST HIGH STREET - MCPC.PDF BURGER KING 1515 HIGH STREET PRELIMFINAL PLAN REVIEW LETTER - CEDARVILLE.PDF

Pottstown Municipal Airport, Rules, Regulations Minimum Standards
Tagged Passions:regulation, streets, airport, and restaurants

PART Drug and Alcohol Program

PART DA POLICY REV 1-19.PDF Pottstown Parks Recreation Foundation 5K, July 4, 2019
Tagged Passions:drugs, alcohol, program, parks, policy, and recreation

POTTSTOWN PARKS AND RECREATON FOUNDATION 5K.PDF

Towing Licenses Bid Award MANNS TOWING 2019-2020.PDF SANATOGA AUTO BODY - TOWING 2019-2020.PDF
Tagged Passions:rfp, RFP, transportation, parks, and license

Amendments to Subdivision Ordinance Advertise Public Hearing

Tagged Passions:ordinance, subdivision, advertising, and hearing

2018-06-25 VARIOUS ORDINANCE REVISIONS TO ALLOW FOR MINOR PLAN SUBMISSIONS (TO PREAGENDA).PDF

KEEP Specific Plan KEEP SPECIFIC PLAN MAY 23, 2018.PDF Appoint Assistant Borough Solicitor

Tagged Passions:ordinance, appointments, and Solicitor

Create new Methods Committee

Eliminate Animal Committee Disability Space, 19 North Hanover Street
Tagged Passions:disability and streets

DISABILITY SPACE - 19 NORTH HANOVER STREET.PDF

Board Vacancies Blighted Property Review Committee (four 1-yr terms) CHIARELLO, CHERYL BPRC 2019.PDF BROWN, KEVIN BPRC.PDF Construction Code Board of Appeals (Alternate) EAC vacant term to expire 8/10/19 PDIDA (5 yr term to expire 1/1/24) EVERETT, STEVE - PDIDA 2019.PDF
Tagged Passions:construction, disability, streets, property, and blight

Pottstown Borough Authority (one 5-yr term)

ECKER, ARAM - PBA 2018.PDF ECKER - PBA SUPPORT LETTER 2018.PDF Vacancy Board (one 1-yr term) Zoning Hearing Board (one 3-yr term) HARP, JAY ZHB 2019.PDF
Tagged Passions:zoning and hearing

Comments from Citizens Present

Councilors' General Discussion

Executive Session

COMMITTEE OF THE WHOLE COUNCIL MEETING ROOM January 9, 2019

7:00 P.M.

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INVOCATION

No additional detail provided

PLEDGE ALLEGIANCE TO THE FLAG

Subcommittee Reports Infrastructure (Vice President Kulp) Economic Development Business Liaison (PAID Executive Director Peggy Lee-Clark)
Tagged Passions:business, economic development, development, and Development

Transportation (Vice President Kulp)

PART-2018-RESULTS.PDF TRANSPORTATOIN COMMITTEE MINUTES 12-5-18.PDF Ad hoc Zoning (Councilor Procsal) Animal Committee (Councilor Kirkland) Ad Hoc Financial Sustainability Oversite Committee (Councilor Kirkland) Boards Committee Reports Emergency Services Reports

Tagged Passions:finance, zoning, transportation, services, emergency, and sustainability

Human Relations Commission (Marcia Levengood)

Land Bank Report (Deb Penrod) Library Olivet Boys Girls Club (Councilor Kirkland) OBGC 2018-12.PDF
Tagged Passions:boards and commissions and library

Pottstown School District (Councilor Lindsay)

Mayor's Report Manager's Report
Tagged Passions:manager and education

Presentation - 2019 Bike Race, Dawn Gulick

BIKE RACE 2019_001.PDF
Tagged Passions:Bicycles and bicycles

Presentation - High Street Plaza, 1432 East High Street (Waiver of Land Development)

Tagged Passions:streets, development, and Development

1432 EAST HIGH STREET - WAIVER LD.PDF

Creative Health, Long-term Structured Residence, 71 Robinson Street

Tagged Passions:health and streets

CREATIVE HEALTH - 71 ROBINSON STREET.PDF CREATIVE HEALTH - MCPC.PDF CREATIVE HEALTH 71 ROBINSON ST PRELIMFINAL PLAN REVIEW LETTER CEDARVILLE 11-21-18.PDF

Burger King - Family Dining, 1515 East High Street

Tagged Passions:health, streets, and restaurants

BURGER KING - 1515 EAST HIGH STREET.PDF BURGER KING 1515 EAST HIGH STREET - MCPC.PDF BURGER KING 1515 HIGH STREET PRELIMFINAL PLAN REVIEW LETTER - CEDARVILLE.PDF

Pottstown Municipal Airport, Rules, Regulations Minimum Standards
Tagged Passions:regulation, streets, airport, and restaurants

PART Drug and Alcohol Program

PART DA POLICY REV 1-19.PDF Pottstown Parks Recreation Foundation 5K, July 4, 2019
Tagged Passions:drugs, alcohol, program, parks, policy, and recreation

POTTSTOWN PARKS AND RECREATON FOUNDATION 5K.PDF

Towing Licenses Bid Award MANNS TOWING 2019-2020.PDF SANATOGA AUTO BODY - TOWING 2019-2020.PDF
Tagged Passions:rfp, RFP, transportation, parks, and license

Amendments to Subdivision Ordinance Advertise Public Hearing

Tagged Passions:ordinance, subdivision, advertising, and hearing

2018-06-25 VARIOUS ORDINANCE REVISIONS TO ALLOW FOR MINOR PLAN SUBMISSIONS (TO PREAGENDA).PDF

KEEP Specific Plan KEEP SPECIFIC PLAN MAY 23, 2018.PDF Appoint Assistant Borough Solicitor

Tagged Passions:ordinance, appointments, and Solicitor

Create new Methods Committee

Eliminate Animal Committee Disability Space, 19 North Hanover Street
Tagged Passions:disability and streets

DISABILITY SPACE - 19 NORTH HANOVER STREET.PDF

Board Vacancies Blighted Property Review Committee (four 1-yr terms) CHIARELLO, CHERYL BPRC 2019.PDF BROWN, KEVIN BPRC.PDF Construction Code Board of Appeals (Alternate) EAC vacant term to expire 8/10/19 PDIDA (5 yr term to expire 1/1/24) EVERETT, STEVE - PDIDA 2019.PDF
Tagged Passions:construction, disability, streets, property, and blight

Pottstown Borough Authority (one 5-yr term)

ECKER, ARAM - PBA 2018.PDF ECKER - PBA SUPPORT LETTER 2018.PDF Vacancy Board (one 1-yr term) Zoning Hearing Board (one 3-yr term) HARP, JAY ZHB 2019.PDF
Tagged Passions:zoning and hearing

Comments from Citizens Present

Councilors' General Discussion

Executive Session

COMMITTEE OF THE WHOLE COUNCIL MEETING ROOM January 9, 2019

7:00 P.M.

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This workbook summarizes the results of your recent survey and includes the following worksheets:

Survey Implementation Period: April 30, 2018 Surveys Collected: 295

Worksheet Name Purpose Survey Dist Summary of the target number of surveys and actual number of surveys collected by route. Missing Data Summary of the percentage of returned surveys which lacked responses for each question Q1a Summary of results for this question. Perf Meas Summary for the results for the 19 performance measures assessed in Q1b-Q1t Perf Meas by Route Comparision of the route specific results for 15 of the 19 performance measures. Those performance measures which are considered to be route independent are not included. Q2 Summary of results for this question. Q3 Summary of results for this question. Q4 Summary of results for this question. Q5 Summary of results for this question. Q6 Summary of results for this question. Q7 Summary of results for this question. Q8 Summary of results for this question. Q9 Summary of results for this question. Q10 Summary of results for this question. Q11 Summary of results for this question.

Tagged Passions:grocery and performance

Q12 Summary of results for this question.

No additional detail provided

Q13 Summary of results for this question.

No additional detail provided

Q14 Summary of results for this question.

No additional detail provided

Q15 Summary of results for this question.

No additional detail provided

Q16 Summary of results for this question.

No additional detail provided

Q17 Summary of results for this question.

No additional detail provided

Q18 Summary of results for this question.

No additional detail provided

Q19 Summary of results for this question. Q20 Summary of results for this question. Open Ended Feedback Open ended feedback provided by respondents sorted by route and survey serial number.

Route (Long Name) Route Ridership Survey Target Actual East End Loop via North End East End 15.2 53 36 High Street via Philadelphia Premium Outlets High Street 24.3 85 74 South End Loop via Home Depot South End 13.4 47 42 Stowe - Pottstown Center - Coventry Mall Stowe 26.4 92 76 Upland Square via North End Upland Square 20.8 73 44 Not Sure Not Sure 23 Total 100 350 295

Tagged Passions:streets, grocery, health insurance, and commercial

No. Question Missing 1a Overall satisfaction 1.7 1b On time arrivals and departures 0.3 1c Frequency of weekday service 1.4 1d Frequency of weekend service 3.1 1e Availability of seats on the bus 1.7 1f Comfortable bus seats 0.3 1g Comfortable temperature on bus 0.7 1h Comfort at bus stops 1.7 1i Cleanliness inside the bus 1.0 1j Bus fares 1.7 1k Driver courtesy and friendliness 1.0 1l Safe and competent drivers 0.7

No additional detail provided

Tagged Passions:Public Transit

1m Bus stop maintenance 1.4 1n Personal safety on buses/at stops 1.0 1o Helpfulness of employees 2.0 1p Park-and-ride lots 8.1 1q Telephone customer service 4.4 1r Bus schedule availability 2.0 1s Bus schedule - easy to understand 1.7 1t Website - easy to navigate 7.5 2 What is the primary reason you use the bus? 1.0 3 How often do you ride the bus? 0.3 4 How long have you been using this transit service? 1.0 5 What is your local zip code? 0.7 6 What is your gender? 2.0 7 What is your age group? 1.7 8 What is your current employment status? 4.4 9 Will you continue using this bus service? 4.4

Tagged Passions:Public Transit, employment, parks, and gender

10
Would you recommend this bus service? 4.7 11 How do you generally get to the bus stop? 4.4 12 How will you generally get to your final destination once you get off the bus? 4.7 13 Do you have alternate transportation? 4.4 14 Can you access the Internet? 4.4 15 Do you have a smart phone? 6.1

No additional detail provided

Tagged Passions:Public Transit and transportation

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If you could get real time bus information, how would you like to access it? (Check all that apply.) 6.4

No additional detail provided

Tagged Passions:Public Transit

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Would you be interested in receiving rider alerts via text or email? 6.1 18 Of the following payment options, which would you prefer? 10.8 19 Would you be interested in a discounted monthly pass which allow unlimited rides? 8.5

No additional detail provided

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If you had a bad experience with PART's service, would you know how to file a complaint? 5.1

Overall satisfaction

Answer Percent ( ) Very Satisfied 64.1 Satisfied 34.1 Dissatisfied 1.0 Very Dissatisfied 0.0 Not Applicable 0.7

No additional detail provided

QuesText AvgScore NumDissatisfied Frequency of weekend service 4.25 34 Telephone customer service 4.41 18 Comfort at bus stops 4.44 15 Bus fares 4.45 17 On time arrivals and departures 4.45 17 Website - easy to navigate 4.50 10 Bus schedule - easy to understand 4.51 14 Bus schedule availability 4.52 13 Park-and-ride lots 4.53 5 Comfortable bus seats 4.54 8 Comfortable temperature on bus 4.54 9 Frequency of weekday service 4.54 9 Bus stop maintenance 4.55 5 Personal safety on buses/at stops 4.57 7 Availability of seats on the bus 4.58 9 Cleanliness inside the bus 4.58 6 Safe and competent drivers 4.66 4 Driver courtesy and friendliness 4.67 7 Helpfulness of employees 4.68 3

Performance Measure Sy st em -w id e St ow
Tagged Passions:Public Transit, performance, and parks

e
H ig

h St re et U pl an d Sq ua re So ut h En d Lo op Ea st E nd L oo p

Number of surveys: 295 76 74 44 42 36

Helpfulness of employees 4.68 4.68 4.75 4.74 4.65 4.59

Driver courtesy and friendliness 4.67 4.64 4.75 4.65 4.68 4.74

Safe and competent drivers 4.66 4.65 4.72 4.57 4.71 4.74

Cleanliness inside the bus 4.58 4.53 4.71 4.58 4.57 4.63

Tagged Passions:Public Transit

Availability of seats on the bus 4.58 4.51 4.66 4.69 4.55 4.56

Tagged Passions:Public Transit

Personal safety on buses/at stops 4.57 4.58 4.62 4.67 4.46 4.56

Bus stop maintenance 4.55 4.57 4.56 4.54 4.61 4.51
Tagged Passions:Public Transit

Frequency of weekday service 4.54 4.52 4.55 4.51 4.61 4.58

Comfortable temperature on bus 4.54 4.57 4.65 4.40 4.50 4.53 Comfortable bus seats 4.54 4.56 4.47 4.53 4.62 4.61 Park-and-ride lots 4.53 4.42 4.67 4.50 4.50 4.57 On time arrivals and departures 4.45 4.41 4.45 4.42 4.52 4.56 Comfort at bus stops 4.44 4.37 4.60 4.34 4.49 4.39
Tagged Passions:Public Transit and parks

Frequency of weekend service 4.25 4.15 4.48 4.05 4.33 4.29

Average Score: 4.54 4.51 4.62 4.51 4.56 4.56 Green cell shading: Route scores which were more than 10 higher than the system-wide average. Red cell shading: Route scores which were more than 10 lower than the system-wide average.

What is the primary reason you use the bus?

Tagged Passions:Public Transit

Answer Percent ( ) Work 31.8 Shopping 24.0 Medical/Dental 21.6 Social / recreational 15.4 Higher Education 3.8 School K-12 3.4

How often do you ride the bus? Answer Percent ( ) 6 - 7 days a week 25.9 5 days a week 26.2 2 - 4 days a week 34.0 Once a week 3.7 1 - 3 times a month 7.1 Less than once a month 2.4 First time riding 0.7 How long have you been using this transit service?

Tagged Passions:Public Transit, university, education, and recreation

Answer Percent ( ) More than 3 years 61.3 1 - 3 years 20.9 1 month - 1year 15.4 Less than 1 month 2.4

What is your local zip code?

Answer Percent ( ) 19464 95.9 19465 3.8 Other 0.3

What is your gender?

Tagged Passions:gender

Answer Percent ( ) Female 61.9 Male 38.1

What is your age group? Answer Percent ( ) 15 and under 0.3 16 to 24 14.5 25 to 40 29.7 41 to 60 30.7 61 to 64 8.6 65 and older 16.2 What is your current employment status?

Tagged Passions:employment

Answer Percent ( ) Employed 51.4 Not employed 16.3 Retired 14.2 Student 8.2 Other 9.9

Will you continue using this bus service?

Tagged Passions:retirement and Public Transit

Answer Percent ( ) Definitely 72.3 Likely 24.8 Unsure 1.8 Not Likely 1.1 Definitely Not 0.0

No additional detail provided

Would you recommend this bus service?

No additional detail provided

Tagged Passions:Public Transit

Answer Percent ( ) Definitely 71.2 Likely 24.9 Unsure 1.4 Not Likely 2.5 Definitely Not 0.0

How do you generally get to the bus stop?

Tagged Passions:Public Transit

Answer Percent ( ) Walk 91.5 Bike 1.8 Dropped off 1.8 Ride with someone 1.4 Drive and park 1.4 Other 2.1

How will you generally get to your final destination once you get off the bus?

Tagged Passions:Public Transit, parks, Bicycles, and bicycles

Answer Percent ( ) Walk 92.5 Picked up 2.1 Bike 1.8 Drive in a vehicle 0.7 Ride with someone 0.4 Other 2.5

Do you have alternate transportation?

Tagged Passions:transportation, Bicycles, and bicycles

Answer Percent ( ) Yes 38.7 No 61.3

Can you access the Internet?

Answer Percent ( ) Yes 75.9 No 24.1

Do you have a smart phone?

Answer Percent ( ) Yes 71.8 No 28.2

If you could get real time bus information, how would you like to access it?

Tagged Passions:Public Transit

Answer Percent ( ) Smart phone app 47.1 Text message 34.4 Telephone 20.7 Website 15.9 QR at each stop 3.3 Not interested 15.6

Would you be interested in receiving rider alerts via text or email?

Answer Percent ( ) Yes 49.8 No 50.2

Of the following payment options, which would you prefer?

Answer Percent ( ) Cash 53.2 Preloaded tap or swipe card 13.7 Pre-purchased tickets 13.3 Smart phone app 11.4 Credit Card 8.4

Would you be interested in a discounted monthly pass which allow unlimited rides?

Tagged Passions:purchasing

Answer Percent ( ) Yes 81.1 No 18.9

If you had a bad experience with PART's service, would you know how to file a complaint?

Answer Percent ( ) Yes 64.6 No 35.4

Serial Survey Number Route Open Ended comments 5 East End Loop via North End 7 East End Loop via North End Nice if they had service on Sunday

19
East End Loop via North End Start having bus services on Sundays 20 East End Loop via North End 34 East End Loop via North End Very good service.

No additional detail provided

Tagged Passions:Public Transit and services

289 East End Loop via North End Just great 298 East End Loop via North End NEED THE BUSES TO RUN IN SUNDAY I work Sunday so do OTHERs 35 High Street via Philadelphia Premium Outlets Would like a bench or shelter put where I get off and wait for bus. 36 High Street via Philadelphia Premium Outlets I would like have a day where you don't have to pay. 42 High Street via Philadelphia Premium Outlets The buses should more than every hour to long waiting on all day 44 High Street via Philadelphia Premium Outlets A later run, close to 11 or midnight would be advantageous for me. 47 High Street via Philadelphia Premium Outlets A nightline can be a little more on time. 49 High Street via Philadelphia Premium Outlets Not at this time. Thank you for providing reliable transportation. 51 High Street via Philadelphia Premium Outlets They do a great job. 58 High Street via Philadelphia Premium Outlets The bus service is great. It saves me a great deal of money on car expenses. 60 High Street via Philadelphia Premium Outlets 61 High Street via Philadelphia Premium Outlets Bob, Darius, Tony, all good 62 High Street via Philadelphia Premium Outlets I think the service is great; just need a monthly pass for regular riders. 80 High Street via Philadelphia Premium Outlets 82 High Street via Philadelphia Premium Outlets Martin Walsh is a well mannered and professional nice guy. 84 High Street via Philadelphia Premium Outlets Mr. Martin is a very nice gentleman and a great bus driver. 86 High Street via Philadelphia Premium Outlets This company cannot find a better crew then they have now. 88 High Street via Philadelphia Premium Outlets Please run on Sundays. No one likes to walk into Pottstown just to ride SEPTA buses. 91 High Street via Philadelphia Premium Outlets I would like to get a free ride without having to pay once in a while. 92 High Street via Philadelphia Premium Outlets The drivers do a great job in all kinds of weather and are always helpful. 94 High Street via Philadelphia Premium Outlets All the drivers are wonderful Polite and helpful 97 High Street via Philadelphia Premium Outlets Keep up the great job

No additional detail provided

Tagged Passions:streets, Public Transit, and transportation

110 South End Loop via Home Depot Drivers are wonderful 118 South End Loop via Home Depot The only problem I have is with the mall bus. The last bus is usually late. 132 South End Loop via Home Depot Keep up the good work 137 South End Loop via Home Depot Generally good service, sometimes late. 141 South End Loop via Home Depot Great bus service - thanks 104 Stowe - Pottstown Center - Coventry Mall Just that all drivers need to make sure they lower the bus for people who have to use a cane or difficulty walking. 153 Stowe - Pottstown Center - Coventry Mall No. Thanks 154 Stowe - Pottstown Center - Coventry Mall Every bus driver is courteous and pleasant to be around. I commend them all 155 Stowe - Pottstown Center - Coventry Mall Information concerning cruise nights, holidays and weather changes. 161 Stowe - Pottstown Center - Coventry Mall Buses are either too early or too late 60 of the time. 169 Stowe - Pottstown Center - Coventry Mall Stowe route is very crowded 176 Stowe - Pottstown Center - Coventry Mall Some of the drivers can be rude at times. 180 Stowe - Pottstown Center - Coventry Mall This company could not do better then the crew they nave now. 181 Stowe - Pottstown Center - Coventry Mall 182 Stowe - Pottstown Center - Coventry Mall I would like to say that the bus drivers are fantastic and helpful. And I would like to see a way for discounts for grandparents who have to travel with school children. Thank you. 183 Stowe - Pottstown Center - Coventry Mall Better hours for weekend - I work weekends early am and no service until later (Stowe). 185 Stowe - Pottstown Center - Coventry Mall Need more Sunday service. Need app to know where the bus is because it's always late 187 Stowe - Pottstown Center - Coventry Mall All the bus drivers are very nice. I appreciate their help. 188 Stowe - Pottstown Center - Coventry Mall Am good Thank you 190 Stowe - Pottstown Center - Coventry Mall Overall drivers and riders are pleasant. Could use some work on first trip of the morning being on time, otherwise very satisfied :) 192 Stowe - Pottstown Center - Coventry Mall The bus drivers are excellent, Greg has always been so helpful since riding a bus is new to me. I feel safe, secure and he always helps me when I ride or have questions. The service is so above and beyond, feels like family. 194 Stowe - Pottstown Center - Coventry Mall Sunday buses would be nice. 195 Stowe - Pottstown Center - Coventry Mall Bus on Sunday 201 Stowe - Pottstown Center - Coventry Mall 20 I had a bad experience and nothing was done. On Stowe bus on 12 noon 5-7-18 he's the best bus driver (Mr. Greg) you have 204 Stowe - Pottstown Center - Coventry Mall Bus drivers are friendly and so very helpful. 208 Stowe - Pottstown Center - Coventry Mall Very good service 209 Stowe - Pottstown Center - Coventry Mall No, have been totally satisfied. Drivers are the best Only prob - cash pymts - no change. Card would be great 210 Stowe - Pottstown Center - Coventry Mall Drivers are great Later nightline Sunday all year. 217 Stowe - Pottstown Center - Coventry Mall There was a situation where I was called a racial term by another rider.

Drivers are very friendly (except Mike). Please start Saturday/Sunday schedule :) The drivers are very helpful and friendly. Really appreciate having the service of the bus. All the drivers are very friendly and helpful. I've never had an issue with this bus company since 2015. Keep up the good work. Customer service is everything The bus drivers are very kind and helpful to me I am very thankful for the buses cause otherwise I would not be able to go anywhere. Thank you for your service to me. Thank you Only problem I have is groceries and strollers more often then not elderly seniors and disabled must sit towards back of bus - drivers do not enforce friendly reminder for elders and disabled even young people will not allow elderly to sit up front.

Tagged Passions:recognition, disability, travel, grocery, Public Transit, discrimination, seniors, racial, health insurance, commercial, education, and holiday

219 Stowe - Pottstown Center - Coventry Mall 221 Stowe - Pottstown Center - Coventry Mall Drivers are excellent. Kind and helpful all drivers. 222 Stowe - Pottstown Center - Coventry Mall Thanks for being here for me. It means a great deal to me 229 Stowe - Pottstown Center - Coventry Mall Put heat at shelters, at transportation center 297 Stowe - Pottstown Center - Coventry Mall Nice drivers 223 Upland Square via North End Should have limited Sunday service. 226 Upland Square via North End The small bus used when other buses are being mainteneced is hard to use with strollers. 228 Upland Square via North End They are all sweet/great drivers. Very friendly 230 Upland Square via North End The routes use to be all be 1/2 hour. the doubling back to the same stops is awful on the same hour long run. 232 Upland Square via North End I wish there was Sunday service. 240 Upland Square via North End All drivers are nice. 242 Upland Square via North End I'm very happy with PART. Thanks for safe driving habits. 243 Upland Square via North End I would like to see service on Sunday even if it's not all day. 245 Upland Square via North End I think the bus should be available on Sundays. A lot of people work Sundays and have stuff to do that day 246 Upland Square via North End Discounted prepaid cards instead of money. If any delays text or alert via phone 253 Upland Square via North End Too much time between pickups 254 Upland Square via North End All your drivers are very friendly and courteous 258 Upland Square via North End No time getting off at High St; if I stayed on, everything would be an A-plus 261 Upland Square via North End Sunday service 270 Not Sure Sunday service 272 Not Sure Drivers insist on seeing ID cards 275 Not Sure Fares keep going up - too expensive 278 Not Sure Offer Sunday Service 288 Not Sure Name tags for the drivers would be nice. They are all so friendly and professional, I feel badly I don't know (or can't remember ) their names. 290 Not Sure When it comes to car shows, May, June, July, August, Sept, how do people know where to catch the buses at on Sat's on the first of those months. 293 Not Sure

Y'all def make the bus experience better for me and my kids. Always friendly and respectful as my kids can be a handful. They've come to love all the drivers though. Some times I have fallen asleep - Nightline bus: cannot see in the dark - must ask driver to announce my stop. Groceries are heavy. This wk I had 5 canvas totes-full. My fellow passengers help me on and off the bus. Neighbor helps me carry heavy totes. Luckily I'm second home from my corner. Thank you for the opportunity to put my 2 cents in :) Transportation Committee In attendance: Carol Kulp, Rita Paez, Brian Clayton, David Jones, Deb Penrod, Gary Novack, Justin Keller, and Kourtney High Absent: Ryan Procsal, James Rouiller Airport: Project Status Report provided by Delta Airport Consultants (attached). Additional comments:

Tagged Passions:college prep, airport, grocery, Public Transit, transportation, services, health insurance, and commercial

Tree on the Detri property remains an issue. Justin has had preliminary conversations

Tagged Passions:trees and property

with owner about possibility of topping or removing tree. Follow up meeting to be

scheduled.
Tagged Passions:trees

Borough has avigation easement of 911 Grosstown Road. Owner has not responded to

any communications from Borough regarding trimming of trees. Borough Solicitor to be consulted on how to proceed.
Tagged Passions:911, streets, Solicitor, communications, trees, Communications, and easement

New Airport Business:

Gary Novack commented that his rent increases by approximately 10 per year, but the
Tagged Passions:business and airport

Police Department and Public Works each are utilizing hangar space which could be

leased for profit. Mr. Novack asked for a copy of the airport operating budget. Mr. Novack stated that a Parks and Recreation vehicle is being stored at the airport, as

Tagged Passions:leasing, budget, airport, public safety, public works, parks, Public Works, commercial, and recreation

well as two pieces of Public Works equipment, one of which had the motor stolen.

Mr. Novack inquired as to the whereabouts of the tractor purchased for the airport by BOA/FAA. It is not to have left the property.
Tagged Passions:equipment, airport, purchasing, public works, Public Works, and property

Issue of icing at near basin at Circle of Progress and Glasgow Street remains.

Tagged Passions:streets

K.
High and C. Kulp to meet Mr. Novack onsite to investigate drainage issue at driveway

to hangars.

Tagged Passions:stormwater

K.
High will look into these issues.

Act 44 Report: Marketing plan has been put on hold until Transit Development Plan is complete. Advertising Request for Proposals will be issued in January 2019. Staff has conducted random and scheduled checks of on-time performance. All have been in compliance with accepted standards.

Tagged Passions:market, development, advertising, performance, Development, and compliance

Staff has conducted maintenance records checks. An error on reported mileage was noted and

has since been corrected Metrics as of 10/31/18: Performance Criteria 2017 2018 2019
Tagged Passions:performance

Passengers/Revenue Hour 13.51 12.32 8.07

Operating Cost/Revenue Hour 111.54 110.56 91.40 Operating Revenue/Revenue Hour 16.62 15.33 15.84 Operating Cost/Passenger 8.26 8.97 7.38 Promotions and Events: Take PART, Give Back campaign launched on Black Friday. PART will be collecting donations at various locations and donating 10 rides for every 100lbs of goods donated.
Tagged Passions:donation, Donation, and events

Hosting Chamber luncheon on Thursday, December 6th.

Provided passes for PHS Life Skills class to learn how to use transit system. Met with Pottstown Works in regard to transportation for their clients. Projects: New buses should arrive in early 2020 Staff had a conference call with PennDOT and AVAIL to discuss the Agency Assessment and
Tagged Passions:Public Transit and transportation

implementation timeline; both have been approved.

Staff met with Michael Baker regarding the Transit Development Plan. Michael Baker has compiled necessary documents and will begin riding routes to gather additional data. Michael Baker will investigate feasibility to connect with BARTA. Brian Clayton advised the
Tagged Passions:development and Development

closest location to link with BARTA would be in Birdsboro off of 724.

Customer Service:

Results of Customer Satisfaction Survey were positive. See attached report.

, ^.(\\\2.N,/ q.TVEf, B(XS GtrILSi CLI'B December 7, 2018 Dear Olivet family member:

I
hope this letter finds you well and enjoying the start of the holiday season. Because you are an essential part of the Olivet family, I wanted to share an update about Olivet Boys and Girls Club with you. The olivet organization and the cEo, Allen Reese, have parted ways effective today. we appreciate all the work and effort that Allen put into Olivet during his tenure, and we wish him well in his future endeavors.

Tagged Passions:holiday

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